Customs Hotline - 1800 06 1800

Help Customs protect Australia's borders

Customs plays a vital role in protecting Australia's borders from the entry of illegal and harmful goods and unauthorised people.

The Customs Hotline, 1800 06 1800, is a community participation program which draws on the knowledge and expertise of people living and travelling throughout Australia to report potential or actual illegal activities. The hotline is open 24 hours a day 7 days a week.

Please note the Customs Hotline number is only available from an Australian land based phone and the Australian mobile phone network. For overseas and satellite phones please use the following:

email: nmc@customs.gov.au
phone: +61 3 9244 8973.

Customs Hotline fact sheet (155KB)

This document is a PDF document Customs Hotline reporting guide

Radio community service announcements

The below announcements are free to download and can be broadcast on radio stations.

Radio announcement  Length  Format  Bitrate  Size 
Wildlife smuggling  60 seconds  Mp3  256 kbps  2.0MB 
Drug smuggling  60 seconds  Mp3  256 kbps  2.0MB 
Protecting Australia's Borders  30 seconds  Mp3  256 kbps  1.1MB 
http://www.customs.gov.au/site/page4415.asp modified: 3:00 PM 16 Dec 2008