Customs and Border Protection offices

Customs Information and Support Centre

All Customs and Border Protection related inquiries should be directed to 1300 363 263 (+61 2 6275 6666 outside Australia) or information@customs.gov.au, for business hours see contact Customs and Border Protection .

National Offices

Australian Capital Territory
New South Wales 
Northern Territory
Queensland
South Australia
Tasmania 
Victoria 
Western Australia

 Australian Capital Territory

Canberra - National and Regional Head OfficeCanberra - National and Regional Head Office

Customs House
5 Constitution Avenue
CANBERRA CITY ACT 2601
Telephone: 1300 558 287
Facsimile: 02 6275 5930

 New South Wales

Sydney - Regional Head OfficeSydney - Regional Head Office

Customs House
10 Cooks River Drive
Sydney International Airport
Telephone: 1300 558 287
Facsimile: 02 8339 6714

Our client service counter is open Monday to Friday 8.30am to 5.00pm.


Postal address
Locked Bag 3000
Sydney International Airport
NSW 2020

Coffs Harbour
Customs House
Marina Drive
COFFS HARBOUR NSW 2450
Telephone: 02 6656 8500 

Eden
Customs House
253 Imlay Street
EDEN NSW 2551
Telephone: 02 6496 8000 

Newcastle
Customs House
Level 2
28 Honeysuckle Drive
NEWCASTLE NSW 2300
Telephone: 02 4926 7500

Richmond RAAF Base
Australian Customs Service
Air Terminal Building
RAAF Base
Percival Street
RICHMOND NSW 2755
Telephone: 02 4587 3779

Wollongong
Customs House
23 Ellen Street
WOLLONGONG NSW 2500
Telephone: 02 4222 3900

  

 Northern Territory 

Darwin - Regional Head OfficeDarwin - Regional Head Office

Customs House
21 Lindsay Street
DARWIN NT 0800
Telephone: 1300 558 287
Facsimile: 08 8980 6503

Our client service counter is open Monday to Friday 8.30am to 5.00pm.

Postal Address
GPO Box 210
DARWIN NT 0801

Nhulunbuy
Customs House
Foreshore Drive
NHULUNBUY NT 0881
Telephone: 08 8986 8700

  

 Queensland

Brisbane - Regional Head OfficeBrisbane - regional head office


20 - 22 The Circuit
Brisbane Airport
BRISBANE QLD 4007
Telephone: 1300 558 287
Facsimile: 07 3835 3199

Our client service counter is open Monday to Friday 8.30am to 5.00pm.

Postal Address
GPO Box 1464
BRISBANE QLD 4001

Bowen
Shop A, 6 - 8 Gregory Street
Bowen QLD 4805
Telephone: 07 4786 6915

Postal Address
PO Box 1014 Bowen QLD 4805

Bundaberg
Unit 1, 5 Targo St
BUNDABERG QLD 4670
Telephone: 07 4152 1997

Cairns
Airport Admin Centre
(Level 1)
Cairns International Airport
CAIRNS QLD 4870
Telephone: 07 4052 3500

Gold Coast
Eastern Avenue
Coolangatta Airport
GOLD COAST QLD 4225
Telephone: 07 5523 7800 

Gladstone
Customs House
31 Lord Street
GLADSTONE QLD 4680
Telephone: 07 4976 3600

Mackay
Reef Marina Village
Mulherin Drive
MACKAY QLD 4740
Telephone: 07 4965 7100

Thursday Island
Customs House
Victoria Parade
THURSDAY ISLAND QLD 4875
Telephone: 07 4083 1800

 

Townsville
Customs House
5th Floor
61 - 73 Sturt Street
TOWNSVILLE QLD 4810
Telephone: 07 4722 3700

Weipa
Customs House
Evans Landing
WEIPA QLD 4874
Telephone: 07 4069 7158

  

 South Australia

Adelaide - Regional Head OfficeAdelaide - Regional Head Office

Customs House
220 Commercial Road
Port Adelaide
Telephone: 1300 558 287
Facsimile: 08 8447 9208

Our client service counter is open Monday to Friday 8.30am to 5.00pm.

Postal Address
PO Box 50
PORT ADELAIDE SA 5015

Port Lincoln
Customs House
60 Tasman Terrace
PORT LINCOLN SA 5606
Telephone: 08 8682 8900

Port Pirie
Shop 2
300 The Terrace
PORT PIRIE SA 5540
Telephone: 08 8632 3166

 Tasmania

Tasmania - Regional Head Office

1st Floor
MBF Building
25 Argyle Street
Telephone: 1300 558 287
Facsimile: 03 6230 1262

Postal address
GPO Box 148B
HOBART TAS 7001

Burnie
Customs House
24 Wilmont Street
BURNIE TAS 7320
Telephone: 03 6430 1900

Launceston
Customs House
89 The Esplanade
LAUNCESTON TAS 7250
Telephone: 03 6332 3600

 Victoria

Melbourne - Regional head OfficeMelbourne - Regional head Office

Customs House
1010 LaTrobe Street
MELBOURNE DOCKLANDS VIC
Telephone: 1300 558 287
Telephone: 03 9244 8000
Facsimile: 03 9244 8200

Postal address
GPO Box 2809
MELBOURNE VIC 3001

Portland
Customs House
1 Cliff St
PORTLAND VIC 3305
Telephone: 03 5522 3900
Facsimile: 03 5522 3903

Geelong
Corio Quay West,
Corio Quay Road
North Shore Vic 3214
Telephone: 03 5277 1658/03 5277 3968 
Facsimile: 03 5277 3754

Tullamarine Airport
Customs House
Cnr Grants Rd and Centre Rd
TULLAMARINE VIC 3043

Our client service counter is open Monday to Friday 8.30am to 5.00pm.

Telephone: 1300 558 287

 

Please note that most over-the-counter transactions such as the lodgement of manual import declarations (including unaccompanied personal effects) and export declarations and over the counter payments must be made at Customs House at Melbourne International Airport from 02 July 2012.

 Western Australia 

Fremantle - Regional Head Office

Customs House
2 Henry Street
FREMANTLE WA 6160
Telephone: 1300 558 287
Facsimile: 08 9430 1391

Our client service counter is open Monday to Friday 8.30am to 5.00pm.

Postal address
PO Box 396
FREMANTLE WA 6959

Please note that most over-the-counter transactions such as the lodgement of manual import declarations (including unaccompanied personal effects) and export declarations and over the counter payments must be made at Customs House at Perth International Airport.

Albany
Customs House
49 Bolt Terrace
ALBANY WA 6330
Telephone: 08 9845 5800

Broome
Customs House
397 Port Drive
BROOME WA 6725
Telephone: 08 9193 6999 

Bunbury
Customs House
Inner Harbour Road
BUNBURY WA 6230
Telephone: 08 9792 6800 

Carnarvon
Customs House
Lot Q2 Harbour Road
CARNARVON WA 6701
Telephone: 08 9941 6400 

Christmas Island
C/O Christmas Island Police Station
Gaze Road
CHRISTMAS ISLAND
Indian Ocean WA 6798
Telephone: 08 9164 7228 

Dampier
Customs House
Nielsen Place
DAMPIER WA 6713
Telephone: 08 9144 3500 

Esperance
Customs House
1 Port Beach Place
ESPERANCE WA 6450
Telephone: 08 9071 5146 

Geraldton
Customs House
7 Francis Street
GERALDTON WA 6530
Telephone: 08 9965 7200 

Perth International Airport
Customs House
30 Fricker Road
Perth International Airport WA 6105
Telephone: 1300 558 287

Port Hedland
Customs House
Esplanade and Richardson Streets
PORT HEDLAND WA 6721
Telephone: 08 9158 1000 
http://www.customs.gov.au/site/page5439.asp modified: 25 January, 2013 9:53 AM