Internet Payment Facility

Single Payment Option

make a single payment | view the help guide

This option is generally used by infrequent Clients who need to make a one-off payment to Customs.  In order to use this facility the Client will need to know their Customer Reference Number (CRN) and the invoice number (both located at the bottom of the invoice).

Single payments are not available for ICS (Integrated Cargo System) Air and Sea Cargo Clients.

If ICS users wish to use the WESTPAC internet payment facility they can do so via the Registered User Option (see Register as a User).

Registered User Option

make a registered user payment | view the help guide
ICS Clients must become registered users if they wish to pay their invoices on-line. Registered users can manage their payments to Customs and keep a track of payment history using this facility.

To become a registered user see Register as a User for more information.

 Register as a User

register as a user | view the help guide

You must have details of an outstanding invoice prior to registering - an invoice number must be quoted during initial registration.  Note: You only need to register once for each account.

Other Payment Options

See payment options for a list of all payment options available to Customs Clients.

Complete List of Help Guides

• Single Payment Help
  These instructions are generally for infrequent Clients who need to make a one-off payment to Customs.
   
  In order to use this facility the Client will need to know their Customer Reference Number (CRN) and the invoice number (both located at the bottom of the invoice).
• Online Registration Help Guide
  These instructions detail how to register online as a user.
   
  An outstanding invoice must exist in the Customs financial system prior to registering - this is because an invoice number must be quoted during initial registration. Note: The Client only needs to register once for each account.
• Login Help Guide
  These instructions detail how to log in as a registered user.
   
• Administration Help Guides
  These instructions provide assistance on how to manage a registered account and include information on:
   
  1. Bank Account Administration
  2. Credit Card Account Administration
  3. Adding/Editing Personal Details
  4. Changing Password
  
  
• Invoice Payment/Management Help Guides
  These instructions detail how to manage the payment of invoices and include information on:
  • Approving Invoices for full or part payment
  • Accounts Payable Schedule
  • Payment History