Australian Customs Service Annual Report 2000-01 >> Introduction >> Contents

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Guide to the Annual Report
Centenary of federation and Customs
Review by the Chief Executive Officer
Overview of Customs
Overview
Role and functions
Authority and power
Minister and Portfolio
Outcome and output structure
Organisational arrangements
	Organisational structure
	Consultative mechanisms
	External scrutiny
	International activity
Significant changes in functions or services of Customs

Key priorities
Implementing tax reform
Sydney 2000 Olympic and Paralympic Games
Cargo management re-engineering
Protecting Australia – foot and mouth and other quarantinable diseases
Risk identification – better use of intelligence and technology
Improved inter-agency cooperation

Performance reporting by outcome and output
Outcome	Effective border management that, with minimal disruption to legitimate trade and travel, prevents illegal movement across the border, raises revenue and provides trade statistics
Output 1	Facilitation of the legitimate movement of goods across the border, while intercepting prohibited and restricted imports and exports
Output 2	Facilitation of the legitimate movement of people across the border, while identifying illegal movements
Output 3	Civil maritime surveillance and response
Output 4	Administration of Customs duty and indirect taxes, other border-related revenue collections and import/export statistics
Output 5	Anti-dumping and countervailing administration

Management and accountability
Corporate governance
	Senior management committees and roles
	Corporate planning
	Risk management practices
	Security
	Internal audit
	Ethical standards
	Senior management remuneration
External scrutiny
	Freedom of information
	Ministerial representations
	Judicial decisions and administrative tribunals
	Privacy matters
	Commonwealth Ombudsman matters
	Auditor-General’s reports
	Parliamentary Committee reports
	Productivity Commission
Management of human resources
	Management and development of human resources
	Workforce planning, staff turnover and retention
	People management reporting
	Training and development
	Australian Workplace Agreements and Certified agreements
	Performance management
	Occupational health and safety performance
	Statistics on staff
Accountability to clients
	Customs Information Centres
	Complaints and compliments
	Client service charter
	Providing access for people with special needs
Financial management
	Purchasing
	Assets management
	Devolved banking
	Consultants and competitive tendering and contracting
	Management of information technology

Other information required for annual reporting purposes
Occupational health and safety
Freedom of information
Advertising and market research
Ecologically sustainable development and environmental performance
Discretionary grants
Correction of errors
Events that will significantly effect operations or financial results

Financial statements
Introduction
Statements

Appendixes
A: Supplementary information
B: Customs Information Centres
C: Administrative Appeals Tribunal (AAT) and Administrative Decisions (Judicial Review) Act 1977 (ADJR Act)
D: Statistics on staff
E: Commonwealth Disability Strategy performance indicators and measures
F: Commonwealth legislation under which Customs has powers
G: Glossary of acronyms and abbreviations
H: List of figures
I: Compliance index

Contents

Guide to the Annual Report