|
APPENDICES
Guide to the Annual Report | Transition
from Program to Outcome Structure | Customs Information Centres
| Administrative Appeals Tribunal (AAT) &
Administrative Decisions (Judicial Review) Act 1977 | Staffing Information | Occupational Health and Safety | Environmental Performance | Compliance
Index | List
of Figures and Tables | Glossary
APPENDIX A: GUIDE TO THE ANNUAL
REPORT
Customs Annual Report provides details of Customs operations and performance for
the financial year ending 30 June 2000.
The Annual Report is aligned to both the Attorney-General's Portfolio Budget Statements
1999-2000 and the Attorney-General's Portfolio Additional Estimates Statements 1999-2000.
Differences from Previous Reports
This report details Customs performance in terms of its five outputs and contribution
to the overall outcome. Customs no longer reports on the performance of programs. A map illustrating the move from
programs to outcome is at Appendix B
Figure 35: Reconciliation Between
Past and Current Annual Report Content
| Content not previously included |
Items no longer included |
| Review of performance in relation to outputs and contribution to outcomes |
Program performance reporting |
| Overview of Customs performance and financial results and outlook for the
following year |
Industrial Democracy |
| Statement of the main corporate governance principles |
Legislation Accompanied by a Regulation Impact Statement |
| Assessment of effectiveness in managing and developing staff to achieve
Customs objectives |
|
| Report on environmental performance |
|
Cameos
In order to highlight key aspects of Customs operations, a number of cameos have
been included in the Report.
Graphs and Figures
Where figures differ from those published in previous Customs Annual Reports,
they represent revisions based on the latest available information.
Enquiries
Enquiries about this report should be directed to the contact officer
Back to top
APPENDIX B: TRANSITION FROM PROGRAMS
TO OUTCOME
Figure 36: Map from Program/Sub-Programs
to Outcome/Outputs
* From 1 July 2000, Output Four will be amended to: the administration
of customs duty and indirect taxes, other border-related revenue collections, and import/export statistics.
APPENDIX C: CUSTOMS INFORMATION CENTRES
With the exception of the information centre in Canberra, which can be contacted
on the number given below, all Customs Information Centres can be contacted by telephone on 1300 363 263. Alternatively,
enquiries can be directed to the
email address: (information@customs.gov.au).
Customs Information Centres are at:
New South Wales
3rd Floor, Tower
Sydney Central Building
477 Pitt Street
GPO Box 8
SYDNEY NSW 2000
Facsimile: 02 9213 4043 |
Queensland
Level 2
Terrica Place
140 Creek Street
GPO Box 1464
BRISBANE QLD 4001
Facsimile: 07 3835 3493 |
Western Australia
Customs House
2 Henry Street
FREMANTLE WA 6160
PO Box 396
FREMANTLE WA 6959
Facsimile: 08 9430 1391 |
Tasmania
1st Floor
MBF Building
25 Argyle Street
GPO Box 148B
HOBART TAS 7001
Facsimile: 03 6230 1262 |
Victoria
Ground Floor
Customs House
414 La Trobe Street
GPO Box 2809AA
MELBOURNE VIC 3001
Facsimile: 03 9244 8017 |
South Australia
Customs House
220 Commercial Road
PO Box 50
PORT ADELAIDE SA 5015
Facsimile: 08 8447 9208 |
Northern Territory
Customs House
21 Lindsay Street
DARWIN NT 0800
GPO Box 210
DARWIN NT 0801
Facsimile: 08 8946 9953 |
Australian Capital Territory
Customs House
5 Constitution Avenue
CANBERRA CITY ACT 2601
Telephone: 02 6275 6666
Facsimile: 02 6275 6005 |
Back to top
APPENDIX D: ADMINISTRATIVE APPEALS
TRIBUNAL (AAT) & ADMINISTRATIVE DECISIONS (JUDICIAL
REVIEW) ACT 1977 (ADJR) REVIEW
Figure 37: AAT Applications for
Review (s.37)
| |
|
|
|
| |
|
|
|
| Tariff Concessions |
|
|
|
| Diesel Fuel Rebate |
|
|
|
| Tariff Classification |
|
|
|
| Refunds |
|
|
|
| Penalties |
|
|
|
| FOI |
|
|
|
| Bounties |
|
|
|
| Valuation/Preference |
|
|
|
| Other |
|
|
|
| Total |
|
|
|
| |
|
|
|
* 26 of these applications relate to one issue currently the subject
of Federal Court proceedings.
Figure 38: AAT Requests for Reasons
(s.28)
| |
|
|
|
| |
|
|
|
| Tariff Concessions |
|
|
|
| Tariff Classification |
|
|
|
| Refunds |
|
|
|
| Diesel Fuel |
|
|
|
| Penalties |
|
|
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| Bounties |
|
|
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| Valuations |
|
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| Other |
|
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| Total |
|
|
|
Figure 39: AAT Decisions
Handed Down
| |
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| |
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| Customs decisions affirmed |
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| Customs decisions set aside |
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| |
Diesel Fuel Rebate |
|
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| |
Tariff Classification |
|
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|
| |
TCO |
|
|
|
| |
Administrative Penalties |
|
|
|
| |
Bounties |
|
|
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| |
Refunds |
|
|
|
| |
Valuation |
|
|
|
| Total |
|
|
|
| |
|
|
|
|
Figure 40: Matters Settled
or Dismissed Prior to Being Heard by the AAT
| |
|
|
|
|
| |
|
|
|
|
| Matters dismissed (s42A)* |
|
|
|
| Matters settled by consent (s42C) |
|
|
|
| |
Tariff Concessions |
|
|
|
| |
Tariff Classification |
|
|
|
| |
Diesel Fuel Rebate |
|
|
|
| |
Refunds |
|
|
|
| |
FOI |
|
|
|
| |
Excise |
|
|
|
| |
Administrative Penalties |
|
|
|
| |
Other# |
|
|
|
| Total |
|
|
|
| |
|
|
|
|
| * Refers to matters withdrawn by applicants. |
|
|
| # Includes 2 valuation
and 1 bounty. |
|
|
|
Figure 41: Appeals from Decisions
of the AAT
| Federal/Supreme/High Court Judgments |
|
|
|
| |
|
|
|
|
| Appeals resolved in favour of Customs |
|
|
|
| Appeals resolved against Customs |
|
|
|
| |
Diesel Fuel |
|
|
|
| |
Tariff Classification |
|
|
|
| |
Valuations |
|
|
|
| Total |
|
|
|
| |
|
|
|
|
Figure 42: ADJR Act Applications/Requests
for Reasons
| |
|
|
|
| |
|
|
|
| Federal Court applications for review |
|
|
|
| Request for Statements of Reasons |
|
|
|
| Total |
|
|
|
| Matters settled during year |
|
|
|
| Matters pending |
|
|
|
Figure 43: Federal Court
Decisions in ADJR Act Matters
| |
|
|
|
| |
|
|
|
| Matters resolved in favour of Customs |
|
|
|
| Matters resolved against Customs |
|
|
|
| Total |
|
|
|
Back to top
APPENDIX E: STAFFING INFORMATION
Figure 44: Staff Classification
and Region, 30 June 2000*
|
| |
|
|
|
|
|
|
|
|
|
|
|
| ACAD Aboriginal Cadet Administrative |
|
|
|
|
|
|
|
|
|
| CT Customs Trainee |
|
|
|
|
|
|
|
|
|
| CGT Customs Graduate Trainee |
|
|
|
|
|
|
|
|
|
| CL1 Customs officer |
|
|
|
|
|
|
|
|
|
| CL2 Senior Customs officer |
|
|
|
|
|
|
|
|
|
| CL3 Customs Supervisor |
|
|
|
|
|
|
|
|
|
| CL4 Customs Manager |
|
|
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|
| CL5 Customs Director^ |
|
|
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|
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| SES1 |
|
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| SES2 |
|
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| SES3 |
|
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|
| CEO |
|
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| |
|
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|
|
|
|
| Total |
|
|
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| |
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| Males |
|
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| Females |
|
|
|
|
|
|
|
|
|
|
| * |
Includes staff employed under the Public Service Act, on-going and non on-going
staff, staff on leave, higher duties and staff on loan from other agencies. Numbers are headcount and reflect actual
occupancy (derived from PeopleSoft). |
| # |
Includes National Payment and Accounts Centre (NPAC Melbourne) and National
Marine Group. |
|
|
| ^ |
CL5 in NT and TAS include one substantive CL5 and one staff member on HDA. |
|
|
Figure
45: Staff Numbers by Classification, 30 June 2000
Figure 46: Staff Employment Category
and Region, 30 June 2000*
|
| Employment category |
|
|
|
|
|
|
|
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|
|
| On-going |
|
|
|
|
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|
| Non on-going |
|
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|
|
|
| Total |
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|
|
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| |
|
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|
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|
| Full-time |
|
|
|
|
|
|
|
|
|
| Part-time |
|
|
|
|
|
|
|
|
|
| Total |
|
|
|
|
|
|
|
|
|
|
| * |
Includes staff employed under the Public Service Act, on-going and non on-going
staff, staff on leave, higher duties and staff on loan from other agencies. Numbers are headcount and reflect actual
occupancy (derived from PeopleSoft). |
Figure 47: Senior Executive
Service Classification and Gender, 30 June 2000*
* Includes staff employed under the Public Service Act, on-going and non
on-going staff, staff on leave, higher duties and staff on loan from other agencies. Numbers are headcount and
reflect actual occupancy (derived from PeopleSoft).
SES Movements
In the year to 30 June 2000, four SES officers left Customs through retirement
and one transferred to another agency. There were two internal promotions and one appointment from another agency.
Under the Public Service Act 1999, six officers were re-assigned duties and therefore moved within the agency.
Remuneration for senior executive officers is determined by the CEO and is based
on individual skills and responsibilities.
Figure 48: Representation of
Equity and Diversity (E&D) Groups of On-going Staff by Salary Levels, 30 June 2000 *
|
| |
|
|
Voluntary declaration
|
|
| |
|
|
|
|
|
| |
Classification/salary range |
|
|
|
|
|
|
|
| Number of staff |
|
|
|
|
|
|
|
| |
ACAD ($15 769 to $29 049) |
|
|
|
|
|
|
|
| |
CT ($15 769 to $29 049) |
|
|
|
|
|
|
|
| |
CGT ($29 049 to $32 984) |
|
|
|
|
|
|
|
| |
CL1($24 264 to $37 254) |
|
|
|
|
|
|
|
| |
CL2 ($37 254 to $43 767) |
|
|
|
|
|
|
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| |
CL3 ($43 767 to $52 254) |
|
|
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|
|
|
| |
CL4 ($55 350 to $62 971) |
|
|
|
|
|
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|
| |
CL5 ($62 971 to $78 803) |
|
|
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|
|
|
| |
SES (above $80 000) |
|
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|
|
|
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|
| |
Total |
|
|
|
|
|
|
|
| Equity and diversity groups by percentage |
|
|
|
|
|
| |
ACAD ($15 769 to $29 049) |
|
|
|
|
|
|
|
| |
CT ($15 769 to $29 049) |
|
|
|
|
|
|
|
| |
CGT ($29 049 to $32 984) |
|
|
|
|
|
|
|
| |
CL1($24 264 to $37 254) |
|
|
|
|
|
|
|
| |
CL2 ($37 254 to $43 767) |
|
|
|
|
|
|
|
| |
CL3 ($43 767 to $52 254) |
|
|
|
|
|
|
|
| |
CL4 ($55 350 to $62 971) |
|
|
|
|
|
|
|
| |
CL5 ($62 971 to $78 803) |
|
|
|
|
|
|
|
| |
SES (above $80 000) |
|
|
|
|
|
|
|
| Total |
|
|
|
|
|
|
|
|
| * Include on-going and non on-going staff, staff on leave (including paid/unpaid
in-operatives), higher duties |
| and officers on loan from other agencies (where Customs is paying their
salary). Numbers are headcount and |
| reflect actual occupancy (derived from PeopleSoft). |
|
|
|
|
|
| Percentages are based on total on-going staff. |
|
|
|
|
|
| |
*Non-English speaking background (first generation) |
|
| |
#Non-English speaking
background (second generation) |
|
| |
+Aboriginal or
Torres Strait Islander |
|
|
|
|
| |
^People with disabilities |
|
|
|
|
Back to top
APPENDIX F: OCCUPATIONAL HEALTH
AND SAFETY
Customs continues to develop its health and safety infrastructure in accordance
with the Occupational Health and Safety [Commonwealth Employment] Act 1991
(OH&S [CE] Act). Customs Occupational Health and Safety manual and associated guidelines are subject to
ongoing review. This information is on the Customs Intranet.
Customs also plays a significant role with the Commonwealth Safety Management Forum (formerly known as the National
Occupational Health and Safety Forum). This forum addresses rehabilitation, compensation and return to work issues
and was formally launched at Customs House in Canberra on 30 May 2000.
Policies relating to health and safety issues regarding Y2K concerns were developed
and implemented during 1999. Customs Occupational Health and Safety Agreement with the Community and Public Sector
Union was also reviewed and endorsed for national implementation.
Occupational Health and Safety Award
In October 1999, Customs received the ACT Occupational Health and Safety Council Award. The award organisers, ACT
Workcover, deemed the Customs OH&S manual to be an initiative leading to tangible improvements in the health
and safety awareness of the workforce.
Employee Relations, National Occupational Health and Safety Coordinator, Bob Simms, said:
'Getting these manuals widely circulated and providing easy reading of otherwise complex information has definitely
been effective. The rate of injury frequency and severity in Customs work areas is decreasing.' |
The following Guidelines were reviewed through the year:
- screen based equipment
- eye-sight testing
- potential for exposure to fumigants
- communicable diseases
- manual handling
- personal protective clothing and equipment.
The following Guidelines were developed and implemented:
- confined spaces
- handling and storage of firearms
- closed circuit television facilities.
Guidelines currently being developed address:
- staff and client violence
- personal career planning for regional OH&S return to work coordinators
- an evaluation strategy for return to work programs.
Health Services Australia provides health surveillance programs under a Service
Agreement with Customs.
These services include:
- eye-sight testing
- asbestos exposure screening
- fitness for tasking
- medical monitoring for staff having a potential for exposure to fumigants.
Services provided under the Customs Hearing Conservation Program included:
- hearing protection equipment
- audiometry
- noise mapping and dosimetry
- training and awareness
- hygiene equipment and materials.
COMCARE Premium
Customs COMCARE premium for 1999-2000 was set at 1.25 per cent.
Health and Safety Representatives
Within the terms of the OH&S [CE] Act, health and safety representatives and
deputies were appointed and received appropriate training. Regional health and safety committees report quarterly
to the National Occupational Health and Safety Committee.
Notifications under Section 68 - OH&S [CE] Act
1991
There were 23 notifications under section 68 of the OH&S [CE] Act.
Directions under Section 45 - OH&S [CE] Act 1991
No directions were given.
Notifications under Sections 30/46/47 - OH&S [CE]
Act 1991
No notifications were made.
OH&S Investigations Conducted
COMCARE Australia conducted seven planned investigations across all mainland states
and territories. Customs addresses the issues and recommendations arising from these investigations. No reactive
investigations were conducted during the period.
Back to top
APPENDIX G: ENVIRONMENTAL PERFORMANCE
Customs recently agreed to a collaboration project with the Australian Greenhouse
Office (AGO) to develop an energy issues paper that will form the basis of a Customs Energy Management Plan. It
is anticipated that this will extend to the identification of appropriate opportunities to reduce energy consumption.
The reduction could be achieved by measures ranging from basic internal `housekeeping' through to identifying and
evaluating energy procurement procedures in the context of the deregulated national energy market. The benefits
realised should see an effective contribution to the reduction of greenhouse gas emissions. It should also comply
with and meet the targets of the Commonwealth Energy Policy.
Additionally, Customs agreed to participate in a `green energy' initiative to
directly support the Commonwealth Energy Policy and the National Greenhouse Strategy. Customs agreed to pay a premium
for the purchase of `green energy' for the next 12 months. This was achieved through the savings as a result of
the AGO's Energy and Environment Services Team negotiated electricity agreement for Commonwealth properties and
tenancies held by agencies in the ACT. This product involves a portion of energy purchased by Customs being delivered
from renewable resources, such as wind, biomass, solar or new hydro. By investing in `green energy' Customs will
meet its commitments under the National Greenhouse Strategy, bring long term sustainable gains to the Commonwealth
and also contribute to the service wide adoption of these reforms through leadership by example.
Back to top
APPENDIX H: Compliance Index
Letter of Transmission
Aids to Access
Table of contents
Guide to the Annual Report
Glossary
Agency Overview
Consultancy Services
Advertising and Market
Research
Report on Performance
Outcome
Output 1
Output 2
Output 3
Output 4
Output 5
Financial Performance
Management and Accountability
Corporate Governance
Internal and External Scrutiny
Management of Human Resources
Workforce Diversity
Service Charters
Access and equity
Purchasing
Assets management
Competitive Tendering and Contracting
Other Information
Freedom of Information
Occupational Health and Safety
Environmental Performance
Financial Statements
APPENDIX I: LIST OF FIGURES AND TABLES
Figure Title
1 Customs
Major Achievements During 1999-2000
2 Customs
- 1999-2000 Outcome/Output Framework
3 Output
Coordinators
4 Customs
Organisational Structure - 30 June 2000
5 Location
of Customs Offices
6 Key
Achievements for CMR in 1999-2000
7 Outcome
Performance Against Targets set in the 1999-2000 Portfolio Budget Statements (PBS)
8 Resources
for Customs Outcome - Effective Border Management
9
Performance Against Targets set in the 1999-2000 PBS - Output 1
10
Import/Export Entries (million)
11
Summary of Drug Seizures
12
Drug Seizures and Significance of Offence
13
Interceptions of PEDs
14
Summary of Investigations of Community Protection Activities
15
Summary of Finds/Referrals for International Air Passengers
16
Penalties for Importing Trafficable or Commercial Quantities of Narcotics
17
Performance Against Targets set in the 1999-2000 PBS - Output 2
18
Proportion of International Air Passengers Processed within 30 minutes of Arrival, Airport Distribution (per cent)
19
Proportion of Air Passengers Utilising the Advance Passenger Clearance and Advance Passenger Processing (per cent)
20
Performance Against Targets set in the 1999-2000 PBS - Output 3
21
Summary of Suspected Illegal Entrant Vessels and Suspected Unlawful Non-Citizens
22
Performance Against Targets set in the 1999-2000 PBS - Output 4
23
Revenue Collected on Behalf of Other Agencies ($m)
24
Tariff Concession System Summary Statistics
25
Duty Forgone from Industry Schemes ($m)
26
Summary of Recoveries and Refunds ($'000)
27
Summary of Investigation of Fraud Activities
28
Performance Against Targets set in the 1999-2000 PBS - Output 5
29
Dumping Workload Information, 30 June 2000
30
Requests Made under the Freedom of Information Act 1982
31 Ministerial Correspondence
32
Complaints under the Commonwealth Ombudsman Act 1976
33
Women as a Percentage of Total Staff by Classification, 1996-1997 to 1999-2000
34
Non-English Speaking Background (NESB) Staff as a Percentage of Total Staff
35 Reconciliation
Between Past and Current Annual Report Content
36 Map from
Program/Sub-Programs to Outcome/Outputs
37 AAT Applications
for Review (s.37)
38 AAT Requests
for Reasons (s.28)
39 AAT Decisions
Handed Down
40 Matters Settled
or Dismissed Prior to Being Heard by the AAT
41 Appeals from
Decisions of the AAT
42 ADJR Act
Applications/Requests for Reasons
43 Federal Court
Decisions in ADJR Act Matters
44 Staff Classification
and Region, 30 June 2000
45 Staff Numbers
by Classification, 30 June 2000
46 Staff Employment
Category and Region, 30 June 2000
47 Senior Executive
Service Classification and Gender, 30 June 2000
48 Representation
of Equity and Diversity (E&D) Groups of On-going Staff by Salary Levels, 30 June 2000
Back to top
APPENDIX J: GLOSSARY OF ACRONYMS
AND ABBREVIATIONS
AAT - Administrative Appeals Tribunal
ABN - Australian Business Number
ABS - Australian Bureau of Statistics
ACAD - Aboriginal Cadet Administrative
ACP - Advanced Cargo Profiling
ACV - Australian Customs Vessel
ADJR - Act Administrative Decisions (Judicial Review) Act 1977
AFP - Australian Federal Police
AGO - Australian Greenhouse Office
ANAO - Australian National Audit Office
APC - Advance Passenger Clearance
APEC - Asia Pacific Economic Cooperation
API - Advance Passenger Information
APP - Advance Passenger Processing
APS - Australian Public Service
APU - Accredited Purchasing Unit
AQIS - Australian Quarantine and Inspection Service
ASC - Australian Sports Commission
ASDA - Australian Sports Drug Agency
ATO - Australian Taxation Office
ATSI - Aboriginal or Torres Strait Islander
AUSTRAC - Australian Transaction Reports and Analysis Centre
CAS - Customs Advisory Service
CCF - Customs Connect Facility
CCHS - Complains and Compliments handling System
CCTV - Closed Circuit Television
CEO - Chief Executive Officer
CEP - Commercial Education Program
CGT - Customs Graduate Trainee
CIC - Customs Information Centre
CL - Customs Level
CLEICC - Commonwealth Law Enforcement Intelligence Consultative Committee
CMR - Cargo Management Re-engineering
CNCC - Customs National Consultative Committee
COMPILE - Customs On-line Method of Preparing from Invoices Lodgeable Entries
COEs - Centres of Expertise
CRIS - Coastwatch Reporting and Information System
CT - Customs Trainee
CT&C - Competitive Tendering and Contracting
CTRT - Customs Tax Reform Team
DFAT - Department of Foreign Affairs and Trade
DIMA - Department of Immigration and Multicultural Affairs
DISR - Department of Industry, Science and Resources
DOFA - Department of Finance and Administration
EDI - Electronic Data Interchange
E&D - Equity and Diversity
EDIFICE - EDI for Input of Customs Entries
EDSA - EDS Australia (IT Service Provider)
EPO - Erythropoietin
ETA - Electronic Travel Authority
ETAS - Electronic Travel Authority System
EXIT - Export Integration System
FFV - Foreign Fishing Vessel
FOI - Freedom of Information
GST - Goods and Services Tax
HDA - Higher Duties Allowance
HOCOLEA - Heads of Commonwealth Operational Law Enforcement Agencies
HR - Human Resources
IAU - Internal Affairs Unit
ICON - Intra-government Communications Network
INTERFET - International Forces East Timor
Ionscan - Particle Trace Detector
IRG - Industry Reference Group
IT - Information Technology
JACG - Joint Asian Crime Group
JCPAA - Joint Committee of Public Accounts and Audit
JSIG - Joint Strategic Intelligence Group
LCT - Luxury Car Tax
MAB - Management Advisory Board
MACC - Minister's Advisory Council on Customs
MOU - Memorandum of Understanding
NCA - National Crime Authority
NESB1 - Non-English Speaking Background (first generation)
NESB2 - Non-English Speaking Background (second generation)
NESS - National Examinations and Seizures System
NIDS - National Illicit Drugs Strategy
NIS - National Intelligence System
NPAC - National Pay and Accounts Centre
NPPC - National Passenger Processing Committee
NSC - National Surveillance Centre
OCRU - Olympics Cargo Response Unit
OH&S - Occupational Health and Safety
PACE - Passenger Analysis Clearance and Evaluation System
PAF - Performance Assessment and Feedback
PASS - Passenger Automatic Selection System
PBS - Portfolio Budget Statements
PEDs - Performance Enhancing Drugs
Peoplesoft - Human Resources Information System
PIA - Permit Issuing Agency
PMC - Passenger Movement Charge
PMTF - Prime Minister's Task Force
PVC - Polyvinylchloride
PWC - PricewaterhouseCoopers
QIN - Quarantine Infringement Notice
RCC - Recognition of Current Competence
SEF - Statement of Essential Facts
SES - Senior Executive Service
SIEVs - Suspect Illegal Entrant Vessels
SME - Small to Medium Enterprise
SOCOG - Sydney Organising Committee for the Olympic Games
SUNCs - Suspect Unlawful Non-Citizens
TAPIN - Tariff and Precedent Information Network
TCO - Tariff Concession Order
TGA - Therapeutic Goods Administration
TMRO - Trade Measures Review Officer
TRIPS - Travel Immigration Processing System
TRS - Tourist Refund Scheme
UN - United Nations
UNTAET - United Nations Transitional Administration East Timor
US - United States of America
WET - Wine Equalisation Tax
WCO - World Customs Organisation
WST - Wholesales Sales Tax
WTO - World Trade Organisation
Y2K - Year 2000
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