Customs supports and applies the core policies and principles of the Commonwealth Procurement Guidelines (CPG) through Customs Chief Executive Instructions. In line with the CPG, Customs makes no distinction between Consultancy services and other services in applying these policies. Customs has a devolved purchasing environment that relies on the concept of 'Simple' and 'Complex' purchasing.

Under $100,000, managers arrange purchases using straightforward processes and benchmarks. However, over $100,000, purchases tend to be more complex and Chief Executive Instructions require that the method of procurement be decided centrally.

Customs Accredited Purchasing Unit (APU) provides direct client area assistance with complex purchasing. The APU ensures that public 'Business Opportunities' are notified on appropriate websites.

The total number of consultants engaged by Customs during 1999-2000 was 52 and the total amount paid was approximately $3.5m. Detailed information regarding consultants engaged is available below:

Name of the consultant	Summary description of the nature & purpose of consultancy	Contract price for the consultancy	Selection process used	Whether consultancy was publicly advertised (Y/N)	Justification for the decision to employ consultancy services
Price waterhouseCoopers	Provision of Internal Audit Services	$925,800.00	Open Tender	Yes	Requirement for specialist/professional expertise
Price waterhouse Coopers	Peoplesoft (Human Resource Information System) Implementation	$602,503.00	Selective Tender	No	In-house expertise unavailable or not readily available
Computer Sciences Corporation	Project Manager for National Intelligence System	$172,857.75	Selective Tender	No	In-house expertise unavailable or not readily available
Hinds Workforce Research	Conduct of Staff Opinion Survey	$139,400.00	Direct Engagement - Previously demonstrated these skills	No	Requirement for specialist/professional expertise
EDS Australia	National Illicit Drugs Strategy IT Initiative Project Management	$126,000.00	Selective Tender	No	Requirement for specialist/professional expertise
Strategic Management Services	Workforce Planning Project	$123,520.38	Direct Engagement - Particular expertise in the field	No	Requirement for specialist/professional expertise
KPS & Associates Pty Ltd	Delivery of Certificate IV in Fraud Control (Investigation) Training	$108,557.85	Selective Tender	No	Requirement for specialist/professional expertise
Chimo P/L *	To Upgrade Customs Website	$104,220.00	Open Tender	Yes	In-house expertise unavailable or not readily available
Airplan Airport Planning P/L	Computer Simulation of TRS Impact on Passenger Flows at Airports	$100,300.00	Direct Engagement - Particular expertise in the field	No	Requirement for specialist/professional expertise
Acumen Alliance	Project Management of Implementation of the New Tax System	$82,537.00	Open Tender	Yes	Requirement for specialist/professional expertise
University of Canberra	Assistance in the Development and Delivery of the Commercial Education Program (CEP)	$74,384.00	Extension of previous or existing contract	No	In-house expertise unavailable or not readily available
Price Waterhouse Coopers [NSW]	Provision of Professional Advice in Relation to Cost Analysis relevant to Cargo Management Reengineering	$65,573.64	Direct Engagement - Particular expertise in the field	No	Requirement for specialist/professional expertise
Bligh Voller Nield P/L	Project Designers and Managers for TRS facilities	$60,379.50	Selective Tender	No	Requirement for specialist/professional expertise
Accumen	Provide Independent IT Related Professional Services	$58,023.00	Direct Engagement - Previously demonstrated these skills	No	Requirement for independent advice/services
PriceWaterhouse Coopers	Provide Support and Advice for the Output Pricing Review - Planning, Costing/Pricing Methodology, Benchmarking	$46,938.00	Extension of previous or existing contract	No	Requirement for specialist/professional expertise
Power of Ten	Study on Customs Information Management Requirements	$45,000.00	Selective Tender	No	Requirement for independent advice/services
Deakin Consulting Pty Ltd	Provide Professional Services in relation to Information Management	$44,400.00	Selective Tender	No	Requirement for specialist/professional expertise
Tanner James Management	Provide Professional Advice in Relation to the Provision of Project Management Methodology	$42,800.00	Sole Qualified/Suitable Supplier	No	Requirement for specialist/professional expertise
Skill Resource Management Systems	Review of Operational Command Training	$42,000.00	Open Tender	Yes	Requirement for independent advice/services
JUBILEE Event Managers (JEM)	Provide Professional Services in relation to the Staging of Industry Consultation Seminars throughout Australia.	$41,777.65	Open Tender	Yes	In-house expertise unavailable or not readily available
Australian Institute of Criminology	Provision of a Report on Goods and Services Tax Risks for Customs.	$40,000.00	Sole Qualified/Suitable Supplier	No	Requirement for specialist/professional expertise
BOEING	Business Analysis	$39,999.00	Selective Tender	No	In-house expertise unavailable or not readily available
CPM Consultancy	Provide organisational development services	$38,400.00	Direct Engagement - Previously demonstrated these skills	No	Requirement for specialist/professional expertise
Customs Management Advisory Service P/L	Training Needs Analysis for PNG Customs	$32,740.00	Direct Engagement - Particular expertise in the field	No	Requirement for specialist/professional expertise
Ernst and Young	Expert Treasury / Cash Management Advice	$32,275.00	Selective Tender	No	Requirement for specialist/professional expertise
Hinds Workforce Research	Development and Implementation of Post Survey Strategy	$30,750.00	Extension of previous or existing contract	No	Requirement for specialist/professional expertise
Meta Group	Provide Research and Analysis focused on the management of shared computing infrastructures and applications.	$30,000.00	Selective Tender	No	Requirement for specialist/professional expertise
CSIRO	Provide Professional Advice in Relation to Cargo Risk Assessments	$30,000.00	Direct Engagement - Particular expertise in the field	No	Requirement for specialist/professional expertise
Gartner Group	Services in relation to IT Outsourcing	$20,000.00	Direct Engagement - Particular expertise in the field	No	Requirement for specialist/professional expertise
Mr Peter Rodgers	Review of Internal and External Communication	$20,000.00	Direct Engagement - Previously demonstrated these skills	No	Requirement for specialist/professional expertise
Milne and Company Pty Ltd	Provision of Professional Advice in Relation to the Accredited Client Scheme	$20,000.00	Direct Engagement - Particular expertise in the field	No	Requirement for independent advice/services
Knott and Associates	Develop Border Training Material	$16,504.00	Selective Tender	No	In-house expertise unavailable or not readily available
McConchie & Curlewis	Review of Library Services	$13,922.20	Open Tender	Yes	Requirement for specialist/professional expertise
Price Waterhouse Coopers (NSW)	Employed to Provide Professional advice in relation to Dumping Investigations	$13,784.80	Direct Engagement - Particular expertise in the field	No	Requirement for specialist/professional expertise
Finn Carlyle Pty Ltd	To Develop a Recruitment Profile and Training Regime for Targeting Officers	$13,300.00	Direct Engagement - Previously demonstrated these skills	No	Requirement for specialist/professional expertise
Total Metrics	Function Point Count Analysis	$13,027.00	Sole Qualified/Suitable Supplier	No	Requirement for independent advice/services
Walter and Turnbull	Review of Year 2000 Remediation and Contingency Planning	$11,385	Direct Engagement - Particular expertise in the field	No	Requirement for specialist/professional expertise
Admiral Mgt Services	Review Progress Towards Year 2000 Remediation and Provide a Report	$9,000.00	Direct Engagement - Particular expertise in the field	No	Requirement for independent advice/services
Ernst & Young	Financial Advisory Services	$8,000.00	Direct Engagement - Particular expertise in the field	No	Requirement for specialist/professional expertise
KPMG	Audit of Price Review Model	$7,500.00	Direct Engagement - Previously demonstrated these skills	No	Requirement for independent advice/services
Knott & Associates	Course Design and Development	$7,500.00	Direct Engagement - Previously demonstrated these skills	No	In-house expertise unavailable or not readily available
Bywater McLean	Organisational Self Assessment	$6,703.40	Extension of previous or existing contract	No	Requirement for specialist/professional expertise
Falls Corporate Research	Conduct of series of Customer Satisfaction Surveys of Business Managers who are Responsible for Applications Development	$6,267.95	Selective Tender	No	Requirement for independent advice/services
Integra P/L	Mamanagement Consultant for facilitation of Regional Management Conference	$3,850.00	Direct Engagement - Particular expertise in the field	No	Requirement for specialist/professional expertise
Access Australia CMC Pty. Ltd.	Provision of Professional Advice in Relation to the Making of a CD ROM on Cargo Management Reengineering	$3,750.00	Direct Engagement - Particular expertise in the field	No	In-house expertise unavailable or not readily available
Computer Sciences Corporation	National Intelligence Systems Australian Communications Security Instructions 37 Certification	$3,025	Direct Engagement - Particular expertise in the field	N	Requirement for specialist/professional expertise
Axcess Care P/L	Conducted Leadership Program to Assist in Culture Change	$2,950.00	Extension of previous or existing contract	No	Requirement for specialist/professional expertise
Gregory Summers	Development of Security Operating Procedures for the National Surveillance Centre	$2,500.00	Direct Engagement - Particular expertise in the field	No	Requirement for specialist/professional expertise
Australian Quality Council	As part of Customs Quality Management program, a group of high school students undertook a quality improvement initiative in Customs	$1,800.00	Direct Engagement - Particular expertise in the field	No	Requirement for specialist/professional expertise
Australian Federation of International Forwarders	Provision of Professional Advice on Industry Consultation Matters	$1,630.00	Direct Engagement - Particular expertise in the field	No	Requirement for independent advice/services
Prof Alan Welsh ANU	Consultancy (Benfords Law)	$1,500.00	Sole Qualified/Suitable Supplier	No	Requirement for specialist/professional expertise
Prof Byron - School of Business	Passenger Processing Program Development	$630.00	Direct Engagement - Particular expertise in the field	No	Requirement for specialist/professional expertise
	52	$3,489,665
* Work spans 1999/2000 - 2000/2001 with bulk of work done in 2000/2001. Price is GST inclusive.

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