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Letter of Transmittal
Copryright and Publication
Information
Guide to the Annual Report
Chief Executive Officer's
Review
Customs Overview
Key Priorities for 1999-2000
Tax Reform
Tourist Refund Scheme
Preparations for the Sydney 2000 Olympic and
Paralympic Games
Cargo
Management Re-engineering
Prime Minister's Coastal Surveillance Task
Force
Improved Inter-agency Cooperation
Performance Reporting by Outcome and
Output
Customs
Outcome - Effective border
management that, with minimal disruption to legitimate trade and travel,
prevents illegal movement across the border, raises revenue and provides
trade statistics (Effective Border Management).
Output
1 - Facilitation of the
legitimate movement of goods across the border, while intercepting
prohibited and restricted imports and exports
Output
2 - Facilitation of the
legitimate movement of people across the border, while identifying
illegal movements
Output
3 - Coastal and offshore
surveillance and response
Output
4 - Administration of customs
duty and sales tax, other border- related revenue collections, and
import/export statistics
Output
5 - Anti-dumping and
countervailing administration
Management and Accountability
Corporate Governance
Internal and External Scrutiny
Management of Human Resources
Including Workforce
Diversity
Accountability to our Clients
Including Service Charter
Performance
Including Social Justice
(Access and Equity)
Performance Against Purchasing
Policies
Effectiveness of Assets Management
Competitive Tendering and
Contracting
Management of Information
Technology
Financial Statements
Appendices
Guide to
the Annual Report
Transition from Program to Outcome
Structure
Customs Information Centres
Administrative Appeals Tribunal (AAT) &
Administrative Decisions (Judicial
Review) Act 1977
Staffing Information
Occupational Health and Safety
Environmental Performance
Compliance Index
List of Figures and Tables
Glossary
Cameos
Australian Customs Involvement in Helping to
Rebuild East Timor
National Surveillance Centre
Opening
Output Pricing Review
Public Service Medal - Jenny Peachey
Consultants list
1999-2000
Performance against Key Standards Stated in the
Customs Service Charter
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