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Contents

Letter of Transmittal

List of figures

Overview

Review by the CEO

Overview of Customs 

Performance reporting

Outcome - Effective border management that, with minimal disruption to legitimate trade and travel, prevents illegal movement across the border, raises revenue and provides trade statistics

Output 1 - Facilitation of the legitimate movement of goods across the border and ensuring compliance

• Framework
• Facilitating the movement of legitimate goods across theborder and ensuring compliance
• Identifying and intercepting prohibited and restricted imports and exports
• Detection and investigation
• Planning for the future

Output 2 - Facilitation of the legitimate movement of people across the border, while identifying illegal movements

• Facilitation rates
• Identifying illegal movements
• Planning for the future

Output 3 - Civil maritime surveillance and response

• Maritime surveillance
• Maritime response
• Planning for the future

Output 4 - Administration of Customs duty and indirect taxes, other border-related revenue collections, and import/export statistics

• Cargo Management Reengineering
• Supply Chain Security
• Compliance
• Trade
• Passengers
• Planning for the future

Output 5 - Anti-dumping and countervailing administration

• Policy
• Practice
• Appeals
• Planning for the future

Enabling Outputs

Corporate governance

• Organisational structure
• Senior executive and their responsibilities
• Senior management committees and their roles
• External consultative mechanisms
• Enhancing coordination, communication and cooperation with key international stakeholders
• Corporate planning
• Risk management
• Business continuity
• Certification of fraud measures

Management of human resources

• Workforce planning
• Staff turnover and retention
• Staffing profile
• Workplace diversity
• Training and development
• Certified Agreement
• Australian Workplace Agreements
• Performance management
• Code of Conduct
• Investigations of employee misconduct
• Security
• Occupational health and safety performance

Corporate resource management 

• Managing our finances
• Purchasing
• Information and communication technology management
• Consultants
• Competitive tendering and contracting, contract management and corporate outsourced arrangements
• Advertising and market research
• Assets management
• Discretionary grants
• Events that will significantly affect operations or financial results

Accountability to clients

• Client service
• Social justice and equity
• Improving service to our clients through the Customs Information and Support Centre
• Complaints and compliments
• Environmental accountability

Sustainability

• Environmental impact
• Social impact
• Economic impact
• Global Reporting Initiative environmental indicators
• Global Reporting Initiative social indicators
• Global Reporting Initiative economic indicators

External scrutiny

• Freedom of information
• Ministerial representations
• Privacy matters
• Commonwealth Ombudsman matters
• Judicial decisions and decisions of administrative tribunals
• Auditor General’s reports
• Parliamentary Committee reports

Financial statements

Audited financial statements

Agency statements

Administered schedule

Report by the Auditor-General

Statement by the Chief Executive and Chief Finance Officer

Statement of financial performance

Statement of financial position

Statement of cash flows

Schedule of commitments

Schedule of contingencies

Schedule of administered items

Notes to and forming part of the financial statements

• Note 1: Summary of Significant Accounting Policies
• Note 2: Adoption of AASB Equivalents to International Financial Reporting Standards from 2005–2006
• Note 3: Events Occurring after Reporting Date
• Note 4: Operating Revenues
• Note 5: Operating Expenses
• Note 6: Borrowing Cost Expense
• Note 7: Financial Assets
• Note 8: Non-Financial Assets
• Note 9: Interest Bearing Liabilities
• Note 10: Provisions
• Note 11: Payables
• Note 12: Equity
• Note 13: Cash Flow Reconciliation
• Note 14: Contingent Liabilities and Assets
• Note 15: Executive Remuneration
• Note 16: Remuneration of Auditors
• Note 17: Average Staffing Levels
• Note 18: Financial Instruments
• Note 19: Revenues Administered on Behalf of Government
• Note 20: Expenses Administered on Behalf of Government
• Note 21: Assets Administered on Behalf of Government
• Note 22: Liabilities Administered on Behalf of Government
• Note 23: Administered Reconciliation Table
• Note 24: Administered Contingent Liabilities and Assets
• Note 25: Administered Financial Instruments
• Note 26: Appropriations
• Note 27: Specific Payment Disclosures
• Note 28: Reporting of Outcomes

Appendixes

A - Occupational health and safety

B - Freedom of Information

C - Advertising and market research

D - Administrative Appeals Tribunal and Administrative Decisions (Judicial Review) Act 1977

E - Commonwealth Disability Strategy

F - Correction of errors

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