Contact Customs
To inquire about the Annual Report
For information on the Annual Report, contact the Director, Ministerial and Parliamentary, by email: information@customs.gov.au, telephone: 02 6275 6666, or by writing to:
Director
Ministerial and Parliamentary
Australian Customs Service
Customs House
5 Constitution Avenue
Canberra ACT 2601
To make further inquiries: 1300 363 263 (hours of business are 8am to 5pm local time, excluding national public holidays)
For more detail about information on the Customs Internet site, email information@customs.gov.au.
You can also contact the Customs Information and Support Centre on 1300
363 263 from anywhere in Australia or +61 2 6275 6666 from
outside Australia.
Information fax: (02) 8339 6714
First-level cargo automation support: 1300 558 099
Air and Sea Cargo Automation inquiries fax: (02) 8339 6712
COMPILE/ICS inquiries fax: (02) 8339 6713
For further information: cargosupport@customs.gov.au
To report suspicious border activities: 1800 06 1800 (24 hours)
Customs plays a vital role in protecting Australia's borders from
the entry of illegal and harmful goods and unauthorised people.
The Customs Hotline, 1800 06 1800, is a community
participation program which draws on the knowledge and expertise of
people living and travelling throughout Australia to report potential
or actual illegal activities. (TTY 1800 804 061)
Customs
Hotline Factsheet (155KB)
If you find any technical problems with this website, please email
the webmaster at communication@customs.gov.au
To lodge a complaint or compliment about Customs
Your feedback helps Customs to improve our service to clients. If
you have any complaints or compliments you would like to bring to our
attention, go to our Complaints
and Compliments area.
For mailing addresses: customs
offices