Australian Customs Service Annual Report

• Letter of Transmittal
• Table of Contents
• Corporate Profile
• CEO Review
• Overview
  • 1.1 Role and function
  • 1.2 Organisational structure
  • 1.3 Annual reporting framework
• Our Performance
  • 2.0 Report on Performance 2008-2009
  • 2.1 Outputs, major processes and strategic projects
    • Passenger Facilitation
    • Trade Facilitation and Revenue Collection
    • Border Enforcement
    • Civil Maritime Surveillance and Response
  • 2.2 Border risks
    • Border Risk 1: Maritime Security
    • Border Risk 2: Illegal Foreign Fishing
    • Border Risk 3: Terrorism (People and Goods)
    • Border Risk 4: Illicit Drugs and Precursors
    • Border Risk 5: Firearms and Weapons
    • Border Risk 6: Intellectual Property Rights Infringing goods
    • Border Risk 7: Other Prohibited and Restricted Goods
    • Border Risk 8: Border Risks in the Port Environment
    • Border Risk 9: Aviation Security
    • Border Risk 10: Revenue
    • Border Risk 11: Tobacco Smuggling
  • 2.3 Enabling outputs
    • Financial Services
    • Information Technology
    • People and Place
    • Corporate Strategy and Governance
    • Communication and Media
    • Design
    • Internal Affairs
    • International
    • Legal Support
• Management and Accountability
  • 3.1 Corporate governance
  • 3.2 External scrutiny
  • 3.3 Accountability to clients
  • 3.4 Human resource management
  • 3.5 Corporate resource management
• Financial Performance
  • 4.1 Overview of financial statements
  • 4.2 Financial statements
    • Statements
    • Notes
• Appendices
  • Appendix 1. Legislative authority and power
  • Appendix 2. Administrative Appeals Tribunal and Administrative Decisions
  • Appendix 3. Freedom of information
  • Appendix 4. Access for people with disabilities
  • Appendix 5. Advertising and market research
  • Appendix 6. Agency Resource Statement and Resources for Outcomes
  • Appendix 7. Correction of errors
• Reference Material
  • List of tables
  • List of figures
  • Abbreviations
  • Glossary
  • Annual report compliance index
  • Index
• Contact Details
• Customs and Border Protection Office Locations