Australian Customs Service Annual Report
Letter of Transmittal
Table of Contents
Corporate Profile
CEO Review
Overview
1.1 Role and function
1.2 Organisational structure
1.3 Annual reporting framework
Our Performance
2.0 Report on Performance 2008-2009
2.1 Outputs, major processes and strategic projects
Passenger Facilitation
Trade Facilitation and Revenue Collection
Border Enforcement
Civil Maritime Surveillance and Response
2.2 Border risks
Border Risk 1: Maritime Security
Border Risk 2: Illegal Foreign Fishing
Border Risk 3: Terrorism (People and Goods)
Border Risk 4: Illicit Drugs and Precursors
Border Risk 5: Firearms and Weapons
Border Risk 6: Intellectual Property Rights Infringing goods
Border Risk 7: Other Prohibited and Restricted Goods
Border Risk 8: Border Risks in the Port Environment
Border Risk 9: Aviation Security
Border Risk 10: Revenue
Border Risk 11: Tobacco Smuggling
2.3 Enabling outputs
Financial Services
Information Technology
People and Place
Corporate Strategy and Governance
Communication and Media
Design
Internal Affairs
International
Legal Support
Management and Accountability
3.1 Corporate governance
3.2 External scrutiny
3.3 Accountability to clients
3.4 Human resource management
3.5 Corporate resource management
Financial Performance
4.1 Overview of financial statements
4.2 Financial statements
Statements
Notes
Appendices
Appendix 1. Legislative authority and power
Appendix 2. Administrative Appeals Tribunal and Administrative Decisions
Appendix 3. Freedom of information
Appendix 4. Access for people with disabilities
Appendix 5. Advertising and market research
Appendix 6. Agency Resource Statement and Resources for Outcomes
Appendix 7. Correction of errors
Reference Material
List of tables
List of figures
Abbreviations
Glossary
Annual report compliance index
Index
Contact Details
Customs and Border Protection Office Locations
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Financial Performance
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4.2 Financial statements
4.2 Financial statements
Statements
Notes
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